Welcome to Gway Property Management

Your One-Stop Property Management Solution in Greater Boston

Whether you're managing a single-family home, a vacation rental, a multi-family building, an entire HOA, or a luxury apartment building, we provide tailored property management services designed to protect your investment and give you peace of mind.

From leasing and tenant screening to maintenance, rent collection, and detailed accounting, we handle it all—so you don’t have to.

Services

We offer comprehensive property management throughout Boston and surrounding communities, including:

  • ✅ Leasing & Advertising

  • ✅ Tenant Screening & Placement

  • ✅ Rent Collection & Financial Reporting

  • ✅ Property Maintenance & 24/7 Emergency Response

  • ✅ Routine Inspections

  • ✅ Legal Compliance & Evictions

  • ✅ HOA Management

  • ✅ Detailed Monthly & Year-End Accounting

Whether you own one property or a diverse portfolio, Gway Property Management gives you the tools, transparency, and trust you need.

Property Maintenance

Reliable, Cost-Effective Maintenance That Protects Your Investment

At Gway Property Management, we treat your property like it’s our own. Our property maintenance services are designed to keep your residential, commercial, or vacation rental in top condition—saving you time, money, and stress.

From routine repairs to emergency service, we handle everything quickly and professionally, so tenants stay happy and your property stays protected.

🧰 What’s Included:

🔧 24/7 Emergency Maintenance

We respond to urgent issues—plumbing leaks, heating failures, electrical problems—any time, day or night.

🔍 Routine Repairs & Upkeep

From leaky faucets to broken locks, our trusted maintenance team resolves everyday issues before they become big problems.

🧼 Turnover Services

We coordinate full unit clean-outs, paint touch-ups, and repairs between tenants to get your property rent-ready faster.

🏘️ Preventative Maintenance

We schedule regular inspections and seasonal maintenance (e.g., HVAC servicing, gutter cleaning) to extend the life of your property and systems.

🛒 Vendor Management

We work with licensed, insured local vendors and pass on our negotiated rates—so you get quality work without inflated costs.

🔒 Why It Matters

  • Protect your property’s value

  • Reduce tenant complaints and turnover

  • Avoid costly emergency repairs

  • Ensure legal habitability and safety standards

📍 Local Service. Fast Response.

Whether it's a leaky roof in Brookline, a clogged drain in Dorchester, or a broken HVAC system in Cambridge, our Boston-based team is on it—fast.

✔️ Included with Full-Service Management

Our maintenance services are part of our full-service property management package, but we also offer maintenance-only contracts for landlords who manage their own tenants.

Would you like a cost breakdown, add-on services section (like landscaping, snow removal, pest control), or a maintenance request portal description for your tenant section?

 

 

Tenant Placement

Find the Right Tenants—Fast.

At Gway Property Management, we understand that placing the right tenant is one of the most critical parts of protecting your investment. Our Tenant Placement Service is designed to help landlords fill vacancies quickly with qualified, reliable renters—without the stress.

Our Proven Tenant Placement Process:

✅ Strategic Marketing

We list your property on top rental platforms and use professional photos and targeted advertising to attract high-quality applicants.

✅ Property Showings

We handle all scheduling, communication, and showings—saving you time and keeping your property safe.

✅ Thorough Screening

Every applicant undergoes a comprehensive background check, including:

  • Credit & income verification

  • Employment & rental history

  • Eviction & criminal background checks

✅ Lease Preparation

Once the right tenant is selected, we draft a legally compliant lease agreement tailored to Massachusetts laws and your property’s needs.

✅ Move-In Coordination

We handle the full move-in process—from collecting security deposits to completing a move-in inspection with detailed documentation.

Who It’s For:

  • Busy landlords who want to avoid turnover headaches

  • New property owners who need help finding the right first tenant

  • Investors looking to minimize vacancy time and maximize cash flow

📍 Serving Greater Boston

Whether you're renting out a condo in Cambridge, a townhouse in Somerville, or a vacation home on the North Shore, we’ll help you place the right tenant with confidence.

💼 Optional Ongoing Management

Want full peace of mind? Pair our Tenant Placement with full-service property management for worry-free ownership, year-round.

Financial Reporting

Accurate, Transparent, and Always On Time

At Gway Property Management, we believe that solid financial reporting is the backbone of smart property ownership. Whether you're managing one unit or a portfolio of properties, we provide clear, detailed, and timely financial reports so you always know where your money is going—and growing.

💼 What We Provide:

📅 Monthly Financial Statements

Every month, you’ll receive a comprehensive owner statement that includes:

  • Income & expense summaries

  • Rent collection details

  • Maintenance & repair costs

  • Management fees

  • Reserve balances (if applicable)

🧾 Detailed Transaction Histories

See exactly what was spent and why, with itemized breakdowns for full transparency.

💳 Automated Payment Tracking

Our system records rent payments, late fees, and deposits in real-time—no more guesswork or chasing tenants.

🧮 Year-End Tax Statements

We provide IRS-ready reports at the end of each year, including Form 1099s and expense summaries—saving you (and your accountant) hours during tax season.

📱 Online Owner Portal

Access your reports 24/7 through our secure online portal. Download PDFs, check balances, or review past statements—anytime, from anywhere.

🏢 Designed for:

  • Independent landlords who want clarity without spreadsheets

  • Investors tracking ROI across multiple units

  • HOAs & developers managing community budgets and reserves

🎯 Why It Matters:

  • Make informed decisions backed by real numbers

  • Monitor cash flow and profitability

  • Stay compliant with tax and legal reporting requirements

  • Enjoy full transparency and peace of mind

💡 Smarter Property Management Starts with Smarter Reporting.

Let Gway take the guesswork out of your books so you can focus on growing your investment—not managing receipts.

Frequently Asked Questions

How do you handle maintenance requests?

How We Handle Maintenance Requests

Fast, Transparent, and Tenant-Friendly

At Gway Property Management, we take maintenance seriously—because a well-maintained property keeps tenants happy and protects your investment.

We’ve built a system that makes it easy for tenants to report issues and ensures owners are kept in the loop every step of the way.

🧾 Step-by-Step Maintenance Process

1. Request Submission

Tenants can submit maintenance requests 24/7 through our secure online portal or by phone for urgent issues. Requests include photos, descriptions, and preferred access times.

2. Issue Review & Prioritization

Our team reviews all requests promptly. Emergency issues (like flooding, no heat, electrical outages) are handled immediately, while non-urgent repairs are scheduled within a reasonable time frame.

3. Owner Notification (If Needed)

For non-routine repairs or anything over a set dollar threshold (based on your preference), we’ll contact you for approval before proceeding.

4. Dispatching Qualified Technicians

We coordinate with our network of trusted, licensed, and insured vendors—or in-house maintenance teams—to ensure quality work at fair prices.

5. Follow-Up & Confirmation

Once the repair is completed, we confirm with the tenant that the issue is resolved and log the service details in your monthly report for full transparency.

⏱️ Emergencies? We’re On It.

We provide 24/7 emergency maintenance service for things like:

  • Burst pipes

  • HVAC failure in extreme temperatures

  • Electrical hazards

  • Sewer backups

  • Lockouts (with ID verification)

📱 Maintenance Tracking for Owners

Through your owner portal, you can:

  • View open and completed maintenance tickets

  • See cost breakdowns and invoices

  • Approve or deny work orders (above your threshold)

  • Track repair timelines in real time

🏡 Peace of Mind—For You and Your Tenants

We don’t just fix problems—we manage them professionally from start to finish. Our goal is to minimize downtime, prevent recurring issues, and keep your property in top shape.

What is your tenant screening process?

Our Tenant Screening Includes:

✅ Credit Check

We evaluate each applicant’s credit history to assess financial responsibility, including:

  • FICO score

  • Debt-to-income ratio

  • Payment history

  • Open collections or charge-offs

✅ Criminal Background Check

We perform a nationwide background check to identify any serious criminal history, prioritizing the safety of the property and community.

✅ Eviction History

We verify past evictions, court filings, or landlord judgments, helping you avoid repeat issues.

✅ Income & Employment Verification

We require proof of income (usually 3x rent) and contact employers to confirm job status and stability.

✅ Rental History & References

We speak directly with previous landlords to ask about:

  • Payment history

  • Lease violations

  • Property care

  • Behavior and communication

🛡️ Fair & Compliant

We follow all local, state, and federal fair housing laws and use an objective screening criteria for every applicant to ensure a fair and legal process.

🏡 Why It Matters

  • Reduce turnover and costly evictions

  • Protect your property and your other tenants

  • Improve tenant satisfaction by building a stronger rental community

  • Save time, money, and stress in the long run

Can I access my financial reports online?

Access Your Financial Reports Online

Real-Time Visibility, Anytime You Need It

At Gway Property Management, we make it easy to stay on top of your property's financial performance. Every client gets secure access to our online Owner Portal, where you can view and download detailed reports 24/7—from anywhere.

📊 Through Your Online Portal, You Can:

  • 📅 View Monthly Income & Expense Statements

  • 💳 Track Rent Collection & Late Payments

  • 🧾 Download Invoices & Maintenance Receipts

  • 🧮 Access Year-End Tax Summaries (Form 1099s, etc.)

  • 🔍 See Real-Time Financial Activity Across All Your Units

🔐 Safe. Secure. Simple.

Your portal is protected with bank-grade encryption, and you can log in from any device—computer, tablet, or phone. You’ll always know where your money is and how your property is performing.

“Working with Gway Property Management has been a game-changer for my rental properties. Their attention to detail and prompt communication have made my life as a landlord so much easier.”

Michael Wilcox

Contact us

For inquiries or to book an appointment, please fill out the form below or contact us at 857-220-9166.

About us

Gway Property Management is a trusted property management company based in Braintree, Massachusetts. With years of experience in the industry, we are committed to providing personalized and professional services to meet our clients' needs.